Question 1

How can I tell if my plumbing system needs maintenance?

Accepted Answer

Unusual noises, small leaks, low water pressure, or cloudy water are often signs that your system needs preventive maintenance to avoid costly repairs.

Question 2

What are the most common causes of water leaks in a home?

Accepted Answer

Leaks often occur due to worn seals, corroded pipes, or excessive water pressure. Regular inspections help detect these issues before they worsen.

Question 3

Why does my drain keep clogging?

Accepted Answer

Clogs are caused by a buildup of hair, grease, or debris. Regular maintenance and the use of drain strainers can help prevent frequent blockages.

Question 4

How can I prevent water backups in my pipes?

Accepted Answer

Have your pipes inspected, install a backflow preventer, and avoid disposing of solid waste down the drains. Preventive maintenance remains the best protection.

Question 5

What is the average lifespan of a water heater?

Accepted Answer

A well-maintained water heater typically lasts around 10 years. After that, some insurance companies may stop covering water damage caused by leaks.

Question 6

What’s the difference between a French drain and a floor drain?

Accepted Answer

A French drain removes groundwater from around your foundation, while a floor drain handles surface water inside the building.

Question 7

Do you offer plumbing installation for new construction?

Accepted Answer

Yes. MSR Mécanique provides complete plumbing design and installation services for new homes and residential projects.

Question 8

Can you replace the plumbing in an older home?

Accepted Answer

Absolutely. We replace old lead or copper pipes with modern, durable materials that meet current building standards.

Question 9

Do you install plumbing fixtures (toilets, showers, sinks, etc.)?

Accepted Answer

Yes, our team installs all plumbing fixtures and ensures they are properly connected for optimal, leak-free performance.

Question 10

What should I do if I have a water leak under the sink or behind the walls?

Accepted Answer

Shut off the water supply immediately and contact a plumber. Hidden leaks can cause major moisture damage and mold growth.

Question 11

Why does my faucet keep dripping?

Accepted Answer

A worn washer, faulty cartridge, or excessive water pressure can cause continuous dripping. Quick repairs prevent water waste.

Question 12

Why does my toilet leak or keep refilling?

Accepted Answer

This usually happens when the float or seal is defective. Replacing these parts is simple and helps prevent unnecessary water consumption.

Question 13

What should I do if my drains smell bad?

Accepted Answer

Bad odours often come from a dry P-trap or a clogged drain. Run hot water through the drain, or have a professional clean the pipes.

Question 14

What should I do if my pipes freeze in winter?

Accepted Answer

Turn off the water, gently warm the frozen pipes, and call a plumber to make sure they haven’t cracked. Proper insulation is key to preventing this issue.

Question 15

Can a leaking pipe be repaired without removing everything?

Accepted Answer

Yes. Some leaks can be fixed with repair sleeves or couplings. A professional inspection will determine the best repair solution.

Frequently asked questions